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Success in brief: Dealer network opens up to OTM |
Opening the door to stronger dealer relationships
A leading garage door manufacturer wanted to understand how to better serve their dealer network in order to strengthen their position and expand their share of each dealer’s business. OTM ran a proprietary research process to dispel misconceptions about dealer needs and to create a more productive dialog with their best performers. The results led to a higher level of communication through a special dealer magazine and more focused channels for dealers to connect.
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